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Create Account Sign In1 Overview
7476live ("we," "us," or "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy applies to all players, visitors, and registered users of the 7476live website and mobile app in the Philippines.
We collect only what we need, use it only for the purposes described in this policy, and never sell your personal data to third parties. Whether you're playing slots from Manila, trying out live casino games from Cebu, or checking your account from Davao, this policy covers how your information is handled across the entire platform.
2 Data We Collect
We collect personal information in two ways — directly from you when you interact with the platform, and automatically as you use our services.
Information You Provide
- Account Registration: Full legal name, date of birth, email address, and Philippine mobile number.
- Identity Verification (KYC): Government-issued ID, proof of address, and a selfie or photo when required for account verification or withdrawal processing.
- Payment Information: Transaction references for deposits and withdrawals processed in PHP. We do not store full bank account numbers or e-wallet credentials on our servers.
- Support Communications: Any messages, attachments, or information you share when contacting our support team.
Information Collected Automatically
- IP address and approximate location (country/region level)
- Device type, operating system, and browser version
- Pages visited, session duration, and click patterns on the platform
- Game activity, betting history, and session logs
- Cookies and similar tracking technologies (see Section 5)
| Data Type | When Collected | Required? |
|---|---|---|
| Name & Contact Details | At registration | Yes |
| Date of Birth | At registration | Yes (age verification) |
| Government ID | KYC verification | Before first withdrawal |
| Transaction References | On deposit / withdrawal | Yes |
| Device & Browser Data | On every visit | Automatic |
| Game & Betting History | During gameplay | Automatic |
3 How We Use Your Data
We use the information we collect to run the platform properly, keep it secure, and improve your experience. Specifically, your data is used to:
- Create and manage your player account
- Verify your identity and process KYC checks in compliance with applicable regulations
- Process deposits, withdrawals, and related PHP transactions
- Personalise your gaming experience and surface relevant promotions
- Send account notifications, security alerts, and important platform updates
- Detect, investigate, and prevent fraudulent activity or Terms violations
- Fulfil responsible gaming obligations, including age verification and self-exclusion requests
- Analyse platform performance and improve our services over time
We do not use your data for automated decision-making that produces significant legal effects on you without the possibility of human review.
4 Sharing Your Data
We do not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party companies that help us operate the platform — such as payment processors, identity verification providers, and cloud infrastructure services. These partners are bound by strict data processing agreements and may only use your data for the specific purpose of delivering their service to us.
Legal and Compliance Requirements
We may disclose your personal information if required to do so by law, court order, or a lawful request from a government or regulatory authority. We will notify you of such disclosures where we are legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction. If this happens, we will notify affected users through the platform or via email before your data becomes subject to a different privacy policy.
5 Cookies and Tracking Technologies
Like most online platforms, 7476live uses cookies and similar technologies to make the site work properly and understand how players use it. Here's what that means in practice:
Essential Cookies
These are required for the platform to function. They keep you logged in during a session, remember your preferences, and ensure security features work correctly. You cannot opt out of essential cookies without disabling core platform features.
Analytics Cookies
We use analytics tools to understand how players navigate the platform — which pages are visited most, where drop-offs happen, and how features are being used. This data is aggregated and anonymised wherever possible. It helps us improve the overall experience without identifying you individually.
Managing Cookies
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how some parts of the platform work. For detailed guidance, refer to your browser's help documentation.
6 Data Security
Protecting your personal data is something we take seriously. 7476live implements technical and organisational security measures appropriate to the sensitivity of the data we hold, including:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage for sensitive personal and financial data
- OTP and two-factor authentication options for account access
- Regular security audits and vulnerability assessments
- Strict internal access controls — only authorised staff can access player data, and only when necessary
While we do everything we can to protect your data, no system is 100% immune to risk. You also play an important role — keep your login credentials private and contact us immediately if you suspect any unauthorised access to your account.
7 Data Retention
We keep your personal data for as long as your account is active or as long as needed to provide you with our services. After account closure, we retain certain records for a period required by applicable law — typically to fulfil anti-money laundering obligations, resolve disputes, and maintain audit trails.
When data is no longer needed, we securely delete or anonymise it so it can no longer be linked back to you.
8 Your Rights
As a player based in the Philippines, you have rights over your personal data under applicable data protection law. These include:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information in your account.
- Deletion: Request erasure of your data, subject to legal retention requirements.
- Objection: Object to certain types of processing, such as direct marketing.
- Portability: Request your data in a structured, machine-readable format where applicable.
- Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time — this won't affect the lawfulness of prior processing.
To exercise any of these rights, contact our support team through the Platform. We aim to respond to all legitimate requests within a reasonable timeframe.
9 Minors and Age Restriction
7476live is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor has registered an account, we will immediately suspend the account, delete the associated data, and void any transactions.
10 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we'll notify you through the platform or via the email address registered to your account.
The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information.
11 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how your data is handled, please get in touch with our support team through the contact options available on the Platform.
You can also review our Terms & Conditions and our Responsible Gaming page for more information about how we operate and our commitments to player safety.