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Your privacy matters. This Privacy Policy explains how 7476live handles your personal information. Please read it alongside our Terms & Conditions. By using this platform, you agree to the practices described here.

1 Overview

7476live ("we," "us," or "our") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy applies to all players, visitors, and registered users of the 7476live website and mobile app in the Philippines.

We collect only what we need, use it only for the purposes described in this policy, and never sell your personal data to third parties. Whether you're playing slots from Manila, trying out live casino games from Cebu, or checking your account from Davao, this policy covers how your information is handled across the entire platform.

2 Data We Collect

We collect personal information in two ways — directly from you when you interact with the platform, and automatically as you use our services.

Information You Provide

  • Account Registration: Full legal name, date of birth, email address, and Philippine mobile number.
  • Identity Verification (KYC): Government-issued ID, proof of address, and a selfie or photo when required for account verification or withdrawal processing.
  • Payment Information: Transaction references for deposits and withdrawals processed in PHP. We do not store full bank account numbers or e-wallet credentials on our servers.
  • Support Communications: Any messages, attachments, or information you share when contacting our support team.

Information Collected Automatically

  • IP address and approximate location (country/region level)
  • Device type, operating system, and browser version
  • Pages visited, session duration, and click patterns on the platform
  • Game activity, betting history, and session logs
  • Cookies and similar tracking technologies (see Section 5)
We do not collect: Sensitive personal data such as religious beliefs, political opinions, or biometric data beyond what is strictly required for identity verification under applicable Philippine law.
Data Type When Collected Required?
Name & Contact Details At registration Yes
Date of Birth At registration Yes (age verification)
Government ID KYC verification Before first withdrawal
Transaction References On deposit / withdrawal Yes
Device & Browser Data On every visit Automatic
Game & Betting History During gameplay Automatic

3 How We Use Your Data

We use the information we collect to run the platform properly, keep it secure, and improve your experience. Specifically, your data is used to:

  • Create and manage your player account
  • Verify your identity and process KYC checks in compliance with applicable regulations
  • Process deposits, withdrawals, and related PHP transactions
  • Personalise your gaming experience and surface relevant promotions
  • Send account notifications, security alerts, and important platform updates
  • Detect, investigate, and prevent fraudulent activity or Terms violations
  • Fulfil responsible gaming obligations, including age verification and self-exclusion requests
  • Analyse platform performance and improve our services over time

We do not use your data for automated decision-making that produces significant legal effects on you without the possibility of human review.

4 Sharing Your Data

We do not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate the platform — such as payment processors, identity verification providers, and cloud infrastructure services. These partners are bound by strict data processing agreements and may only use your data for the specific purpose of delivering their service to us.

Legal and Compliance Requirements

We may disclose your personal information if required to do so by law, court order, or a lawful request from a government or regulatory authority. We will notify you of such disclosures where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction. If this happens, we will notify affected users through the platform or via email before your data becomes subject to a different privacy policy.

We never share your data with advertisers or marketing networks for the purpose of targeting you with third-party ads.

5 Cookies and Tracking Technologies

Like most online platforms, 7476live uses cookies and similar technologies to make the site work properly and understand how players use it. Here's what that means in practice:

Essential Cookies

These are required for the platform to function. They keep you logged in during a session, remember your preferences, and ensure security features work correctly. You cannot opt out of essential cookies without disabling core platform features.

Analytics Cookies

We use analytics tools to understand how players navigate the platform — which pages are visited most, where drop-offs happen, and how features are being used. This data is aggregated and anonymised wherever possible. It helps us improve the overall experience without identifying you individually.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how some parts of the platform work. For detailed guidance, refer to your browser's help documentation.

6 Data Security

Protecting your personal data is something we take seriously. 7476live implements technical and organisational security measures appropriate to the sensitivity of the data we hold, including:

  • SSL/TLS encryption for all data transmitted between your device and our servers
  • Encrypted storage for sensitive personal and financial data
  • OTP and two-factor authentication options for account access
  • Regular security audits and vulnerability assessments
  • Strict internal access controls — only authorised staff can access player data, and only when necessary

While we do everything we can to protect your data, no system is 100% immune to risk. You also play an important role — keep your login credentials private and contact us immediately if you suspect any unauthorised access to your account.

7 Data Retention

We keep your personal data for as long as your account is active or as long as needed to provide you with our services. After account closure, we retain certain records for a period required by applicable law — typically to fulfil anti-money laundering obligations, resolve disputes, and maintain audit trails.

When data is no longer needed, we securely delete or anonymise it so it can no longer be linked back to you.

8 Your Rights

As a player based in the Philippines, you have rights over your personal data under applicable data protection law. These include:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information in your account.
  • Deletion: Request erasure of your data, subject to legal retention requirements.
  • Objection: Object to certain types of processing, such as direct marketing.
  • Portability: Request your data in a structured, machine-readable format where applicable.
  • Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time — this won't affect the lawfulness of prior processing.

To exercise any of these rights, contact our support team through the Platform. We aim to respond to all legitimate requests within a reasonable timeframe.

9 Minors and Age Restriction

7476live is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor has registered an account, we will immediately suspend the account, delete the associated data, and void any transactions.

21+ Reminder. If you believe a minor is using this platform, please contact us immediately through the support options available on the Platform.

10 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we'll notify you through the platform or via the email address registered to your account.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

11 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your data is handled, please get in touch with our support team through the contact options available on the Platform.

You can also review our Terms & Conditions and our Responsible Gaming page for more information about how we operate and our commitments to player safety.

We respond to all privacy-related inquiries as quickly as possible. For urgent security concerns, please mark your message clearly and our team will prioritise it.